customcarpetcleaningllc@live.com 24/7
39690 Sterling Hwy Homer, AK (907) 235-8512
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RESTORATION

Restoring a Damaged Home

If your home has been damaged by flooding, fire, or by any other means, we can help.

Restoration Services

Certified experts perform a variety of home restoration services.

24 HOUR EMERGENCY RESPONSE

Emergencies rarely occur when it’s most convenient. Rest assured, our service team is on call 24 hours a day, 7 days a week. We begin the restoration process quickly, placing you on the path to getting your home back to normal. For immediate assistance, call us at (907) 235-8512 or you can email us: customcarpetcleaningllc@live.com

FIRE, SOOT, & SMOKE DAMAGE

Fire and other combustion related incidents may result in a broad range of damage to your home. Structural integrity may be compromised, while soot and smoke envelop the interior and personal property. Not only can we restore your home to optimal safety standards, but our cleaning process goes as far as breaking down smoke molecules to neutralize odor.

SEWAGE & WATER DAMAGE

Flooding or burst pipes can raise water levels by several inches rather quickly. Our experts will use heavy-duty water extractors and pumps to remove water or sewage from your home. Floors and household items can degrade quickly when saturated, so immediate assistance is essential to commence suctioning from both the surface and subsurface of your floors.

DRY, DEHUMIDIFY, DEODORIZE

Our technicians will inspect the extent of water damage to the flooring and determine if it needs replacement. High-speed air movers, dehumidifiers, and hot air injectors will be used to dry out even hard to reach places. We rely on instrumentation to determine when optimal dryness is achieved. Finally, steps will be taken to disinfect and deodorize the interior surfaces.

CERTIFIED MOLD REMEDIATION

Indoor mold can lead to a number of respiratory issues. We will measure the extent of the damage and pinpoint the conditions contributing to a mold-promoting environment. Contaminated surfaces (ie. walls, wood, tiling) will be thoroughly cleaned and if necessary completely removed and replaced. To reduce the chances of regrowth, indoor air is purified using HEPA filters.

PROTECTING PERSONAL ITEMS

We respect the monetary and emotional value attributed to your personal belongings both large and small. When moving items away from impacted regions of the home, we make sure to protect them during the temporary relocation process. The same care is involved when it comes to cleaning personal items such as appliances, furniture, and clothing.

Our Five Step Process

Step-by-step process to get you back in your home quickly & efficiently.

Covered by Insurance

DAMAGE CONTROL

First, call your insurance company to begin the claim process. Then, call us to begin stopping any ongoing damage immediately (this is a requirement of your policy).

REPAIR ASSESSMENT

We assess the damage and work closely with the insurance adjuster so they are aware of the scope of remediation.

PROJECT APPROVAL

After the adjuster grants approval for coverage, you give approval for us to proceed with repairing your home.

RESTORATION WORK

Your home is repaired and brought back to normal.

PAYMENT

Your insurance company pays us for the authorized work.

Non-Insurance Route

DAMAGE CONTROL

Call us to begin stopping any ongoing damage immediately.

REPAIR ASSESSMENT

We assess the damage and estimate the scope of remediation.

PROJECT APPROVAL

You give approval for us to proceed with repairing your home.

RESTORATION WORK

Your home is repaired and brought back to normal.

PAYMENT

We send you an invoice for our work.

FREQUENT RESTORATION QUESTIONS

Review Some Common Concerns